ORDERING Made Easy!
Greetings, and thank you for choosing RaceSuit.com. We are a motor-sports
safety supplier of major brand names in the performance industry.
Ordering new race suits, helmets or racing accessories can sometimes be a
little confusing and we are here to help you in any way we can. We have listed
some help aids to make the ordering process a little easier for you.
So please read the following:
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All brands of race suits, helmets or accessories do not fit the same.
Each major brand is unique in sizing and fit. One common mistake is in ordering
the same size race suit, race helmet, etc., that you had the last time, but now you are
choosing a different brand. Sizing charts are available in most brands, but to be
honest with our customers, they may not be right for everyone. We suggest you
call us for our input on sizing. We would really enjoy talking to you and help you make the right decision: Toll-Free: 877-865-7694.
We really enjoy talking to you and in this process, we may enlighten you about
the product you have interest in. Many times, customers have questions, but fail
to ask them. We also can point out other options you may be interested in.
Proper fit and sizing is critical, not just for the looks, but from the safety
aspect as well.
We do not take orders on-line.
There are a number of various reasons for this.
1. In talking to our customers, we can do our very best in offering years of
experience dealing with everyone from the local novice racer to the professional
touring race teams to the movie industry. Generally, we can provide you with any
answers to questions or concerns that you may have in regards to any of the products we market.
2. We do understand that there are a number of companies out there that offer
payment solutions. Are they safe? We would hope so, but nothing is safer or
faster and less expensive in dealing direct with our marketing department.
We accept MASTERCARD, VISA or DISCOVER. We also accept certified
bank checks or Traveler's checks. Sorry, we do not accept personal checks for
our products and we do not ship COD.
We generally ship UPS in the United States, but for foreign shipments, we
use US Postal. Expedited shipping is available at additional costs if the products
are available.
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Due to the personal nature of many of our products, we will not accepts
returns or offer refunds. We do however offer exchanges for different products
or different sizes. Should you wish to exchange a product, you will need to
contact us in regards to this exchange. In the exchange, you will need to tell
us the reason and provide your invoice number so we can match the sale to
make sure we have your correct mailing address. All exchanged items must
be in the original box or package from the manufacturer that they were shipped in. Sales
over 30 days are final with no exchanges allowed. Non- stocking items,
special order items, special design items and personalized items are non- exchangeable as well.
Our policy in this is for the safety of everyone involved including you, our customer.
We can provide you with custom fit forms for race suits. If you need
a custom fit form, please contact us at our toll free number, 877-865-7694.
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